Hafizha Mawaddah, Hafizha (2016) Tingkat Kepuasan Pasien Rawat Jalan Terhadap Pelayanan Kefarmasian di apotik Rumah Sakit Umum Daerah Labuang Baji Kota Makassar. Other thesis, Universitas Indonesia Timur.
Full text not available from this repository.Abstract
This research is done with purpose to know the standard pharmaceutical
services are reviewed from the level of patient satisfaction with the service
medicine pharmacy of local public hospital Labuang Baji. This type of
research is research descriptive use of questionnaire instruments
questionnaire distributed to (patient) respondents the sample in this study
is out patients who come to redeen the recipe in Juni 2016 in the
pharmacy of outpatient at the general hospital of Labuang Baji area
Makassar city by method cruse sectional and accidental sampling.The
results showed that level of satisfaction in patients among others (reability)
quite satisfied (65,32%).(responsiveness) quite satisfied (59,89%)
(assurance) quite satisfied (58,97),( empaty) quite satisfied (56,04) and
direct evidence (Tangibles) (68,3%).
Keywords: Pharmaceutical services, patient satisfaction, pharmacy,
hospital Labuang Baji
| Item Type: | Thesis (Other) |
|---|---|
| Subjects: | R Medicine > RS Pharmacy and materia medica |
| Divisions: | Fakultas Farmasi > Farmasi S1 |
| Depositing User: | Unnamed user with email [email protected] |
| Date Deposited: | 08 Jan 2024 05:38 |
| Last Modified: | 18 Jan 2025 03:27 |
| URI: | https://repository.uit.ac.id/id/eprint/246 |
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